Understanding the NDIS can help you prepare questions about the everyday assistance you want. This introduction connects you with official information and explains how to begin a conversation about your goals, preferences and potential provider arrangements.
Understanding the NDIS and your support options
Think about what you want support to help you do: manage everyday routines, spend time in your community or build confidence with a task. These goals can guide your conversations with providers.
Choosing a support provider
Ask about the services available, the area covered and how support will fit your needs. A conversation before you begin can help you understand your options.
- Can you provide the type of support I need?
- Is there availability in my suburb and at my preferred times?
- What will each support cost and how will payment work?
- How can I request a change or raise a concern?
Understand the arrangements
A service agreement can help clarify the support, costs and how you will work together. Check that you understand the arrangements before starting.
Read the NDIA guide to choosing a provider ↗
Check your funding
Your plan and current NDIS rules determine which supports can be funded. Confirm the type of support and payment arrangements rather than assuming every activity or expense is covered.
Read the official guide to NDIS support budgets ↗
Applying for the NDIS?
The NDIA decides eligibility. Visit the official website for current requirements and information about applying.
Explore eligibility and how to apply ↗
Keep up with current information
NDIS information can change. Use the official links above to check the guidance that applies to your circumstances.